ERRORS

QuickBooks POS and McAfee

11/30/2017 1:10:16 AM Jay Thompson

Sometimes, firewall programs just don’t seem to talk nice with programs you need to use. For instance, I’ve had two clients who have had issues with McAfee recently where they need to download a removal tool right from McAfee’s web site in order to “properly” remove the program.

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QuickBooks Point of Sale: Error 121 Permission denied

11/30/2017 1:10:16 AM Jay Thompson

Delete all contents of the Entitlement Client folder and remove WSActivity.xml file Before performing the following steps, ensure all Point of Sale processes and services are not running.

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Error: You cannot make multiple successive calls to the open connection

11/30/2017 1:10:16 AM Jay Thompson

Be sure Point of Sale and QuickBooks have the latest updates installed: QuickBooks: Choose Help > Update QuickBooks and click Update Now Point of Sale: Choose Help > Software Updates > Check for Updates

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QuickBooks POS Will Not Open Company Database

11/30/2017 1:10:16 AM Jay Thompson

Once in a while, you get a PC update that can throw your whole operation into a tizzy. This one was definitely a troublemaker. If you cannot start your POS server it is usually due to one of two reasons: Database is corrupt. (see post on how to tell if your POS database is corrupt.

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Error initializing QBPOS application log

11/30/2017 1:10:16 AM Jay Thompson

In QuickBooks POS v 2013, there is an error that reads: “Error initializing QBPOS application log. If this happens…please contact Technical Support” How it can be fixed is:

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QuickBooks POS Gift Card Error

11/30/2017 1:10:16 AM Jay Thompson

When attempting to process gift card payments or purchases, you get the message, “An error occurred when communicating with the processing gateway”.

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QB POS is not transferring data into QuickBooks Automatically

11/30/2017 1:10:16 AM Jay Thompson

This is frustrating, why doesn’t the POS transfer data into QuickBooks Financial automatically like it’s supposed to?

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QuickBooks Error 1612: The installation source for this product is not available

11/30/2017 1:10:16 AM Jay Thompson

The following error occurs when installing, uninstalling or updating QuickBooks: Error 1612: The installation source for this product is not available.

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QuickBooks Point of Sale: Failed to open company

11/30/2017 1:10:16 AM Jay Thompson

Open Point of Sale. From the Start Company screen, select create new company, and then click Next. In the Company Name field, type Test, and then click Create.

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QuickBooks POS: Error 100 database server not found 08w01

11/30/2017 1:10:16 AM Jay Thompson

Click OK to the error and restart the computer. Try opening Point of Sale again. If the error persists: Windows 7 of Vista: Click Start > All Programs > Accessories > Run.

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QuickBooks Point of Sale: Constant Contact Email Campaign Error

11/30/2017 1:10:16 AM Jay Thompson

Some POS users are experiencing flashing screen at the “Create an E-mail Campaign” screen Some POS users are experiencing a flashing screen at the “Create an E-mail Campaign” screen when using Constant Contact. The screen will flash or hang at the final screen, and the campaign is not created.

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QuickBooks Point of Sale: An Invalid Password message is returned but there’s no login screen

11/30/2017 1:10:16 AM Jay Thompson

Although there is no opportunity to enter a user name or password, when opening Point of Sale, one of the following messages is returned:

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QuickBooks Point of Sale: Error Upgrading Merchant Account after Upgrading Point of Sale

11/30/2017 1:10:16 AM Jay Thompson

During an upgrade this week to V12.0 I encountered an error while trying to set up their new EMV capable merchant account. The error I saw was Error 500. Don’t panic! Here is the fix: In your Point of Sale software go to the Help>About Menu

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QuickBooks Point of Sale is requiring administrative privileges.

11/30/2017 1:10:16 AM Jay Thompson

I try to log in and Point of Sale tells me that I need administrative privileges: The problem is that the user qbposdbsrv doesn’t have enough rights to launch the QBPOS database server.

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Application update required, when opening Point of Sale

11/30/2017 1:10:16 AM Jay Thompson

Click Exit on update screen. Choose Help and select Check for Software Updates. Allow Point of sale to update. If an error occurs during update, go to the product updates page and follow the instructions to install a Manual update.

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QuickBooks Point of Sale: Error – 193, Primary key for dept keywords is not unique

11/30/2017 1:10:16 AM Jay Thompson

When attempting to send a mailbag from Headquarters to a remote store, or attempting to receive a mailbag at the remote store, you see the following error:

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QuickBooks POS: Troubleshoot Multi-Store Exchange

11/30/2017 1:10:16 AM Jay Thompson

When attempting to send a mailbag from Headquarters to a remote store, or attempting to receive a mailbag at the remote store, you see the following error:

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Error Initializing QBPOS application Log

11/30/2017 1:10:16 AM Jay Thompson

Press the CTRL + ALT + DEL keys and select Task Manager. On the Processes tab, select QBPOSShell and then click End Task.

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QuickBooks POS Will Not Start

11/30/2017 1:10:16 AM Jay Thompson

You attempt to open QuickBooks POS in the normal fashion. You receive a form that wants you to choose your database and then click on “Next”.

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QuickBooks 17.0 Problem Resolved

12/4/2017 4:35:43 AM Jay Thompson

Lately, QuickBooks 2017 and QuickBooks Enterprise 17.0 has been quite slow for many of my customers. Thankfully, Intuit has got right on that and released R5 which has dealt with that issue. Make sure you update your QuickBooks Accounting software to get the benefits of this update ASAP. Open your QuickBooks software Update QuickBooks Make sure […]

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QuickBooks Desktop 2017

12/4/2017 4:44:53 AM Jay Thompson

Intuit released its line of QuickBooks Desktop 2017 products today, Monday, September 19, including QuickBooks Desktop Enterprise, QuickBooks Desktop Premier and QuickBooks Desktop Pro. We’ve put together a recap of some of the biggest new features you’ll find in QuickBooks 2017. Check them out below, and let us help you determine if QuickBooks Desktop 2017 […].

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QB Online Document Center Closed

12/4/2017 4:48:38 AM Jay Thompson

Did you get that email? Intuit told us that the QuickBooks Online Accountant Document Center will be discontinued. This surprised me, so I did some research to find out what was going on. Here is what was found. What Is The QuickBooks Online Accountant Document Center? “Document Management” is an important feature in an accounting system, something that […]

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Sync Manager

12/4/2017 4:51:58 AM Jay Thompson

What is happening? Each current supported version of QuickBooks Desktop will continue working with Sync Manager until it receives a software update that will allow it to work independently of Sync Manager. No action is required until the software update is available. Once the software update is available, you must install it to continue using […]

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QuickBooks Desktop Security Threat Update

12/4/2017 4:54:13 AM Jay Thompson

Description: Intuit has identified, and is implementing an update to address a security vulnerability in QuickBooks desktop software. This has no impact on QuickBooks Online. Detailed Instructions: For supported versions of QuickBooks desktop, Intuit has begun the process of proactively notifying customers of the steps required to install an update, which is designed to address […]

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